Neilson Financial Services is a growing international life insurance business with operations in the UK, Australia, and Canada. We deliver specialist life insurance products directly to customers, supported by strong operations, compliance, and technology teams.

To support our continued growth, we’re looking for a Recruitment Resourcer (FTC) to join our People team.

About the role

This is a fast-paced, phone-based recruitment role focused on sourcing and screening candidates for our contact centre operations. As a key part of our recruitment team, you’ll help build strong talent pipelines and make sure every candidate enjoys a positive, professional experience from start to finish.

You’ll often be the first person potential employees speak to, so your communication skills, enthusiasm, and professionalism will help create a great first impression of Neilson Financial Services. Everything you do will reflect our values of being Customer Focused, Results Driven, and Team Spirited.

Key accountabilities

• Proactively source and screen candidates for our volume recruitment
• Conduct high-volume telephone interviews to assess suitability and cultural fit.
• Manage candidate pipelines efficiently, ensuring clear communication and timely follow-up.
• Keep accurate and compliant records within the applicant tracking system.
• Write and post engaging job adverts across internal and external platforms.
• Provide a professional and positive candidate experience throughout the process.
• Handle confidential candidate information with care and discretion.

About you

• Experience working in a high-volume recruitment environment, ideally within contact centres or financial services.
• Confident in conducting telephone interviews and assessing candidate suitability.
• Excellent organisational skills with the ability to manage multiple vacancies at once.
• A clear and friendly communicator with a persuasive and professional phone manner.
• Comfortable using applicant tracking systems (ATS), job boards, and other recruitment tools.
• Resilient and adaptable, able to thrive in a busy, changing environment.
• A true team player who lives the NFS Values every day.

What we offer

• A supportive and collaborative workplace where teamwork really matters.
• Competitive salary
• Exceptional training programme – giving you all the tools to succeed throughout your Neilson career
• Hybrid working options (dependent on performance and length of service)
• Complimentary tea, coffee, and milk – we’ve got your morning brew covered!
• Life Assurance from day one, so you are protected too
• Employee Assistance Programme for life’s challenges
• Free fruit, flu vaccinations, cycle-to-work scheme, eye test and glasses vouchers to support your wellbeing
• Enhanced maternity and paternity pay
• Pension scheme and 23 days holiday plus bank holidays