Neilson UK & IRE
Our Story
Neilson is a global specialist in life insurance, providing coverage directly to consumers in the UK, Canada, and Australia through our retail and partnership brands.
Since launching in 2012, Neilson has grown from a UK-based company with 100 employees to an award-winning international business with 950 employees and nine locations across the UK, USA, Canada, Ireland, and Australia. Today, we are a recognised leader in the global life insurance market having sold over 600,000 policies worldwide. We are committed to innovation, excellence, and making a difference for our customers.
Company Mission and Vision
At Neilson, our mission is to make life insurance simple and accessible to everyone. We’re dedicated to helping families secure financial protection for their loved ones with a range of options.
We’re building a future where protecting your family with life insurance is intuitive, inclusive, and immediate. By removing friction, increasing trust, and leading with innovation, Neilson aims to grow both our customer impact and shareholder value — with simplicity and accessibility at the heart of everything we do.
What we do
At Neilson, we do more than sell life insurance — we build it, market it, and support customers every step of the way. From product design and proposition development to underwriting, marketing, sales, and service, we own the full customer journey to deliver better experiences and stronger results.
Our in-house teams span multiple time zones, giving us 24/7 capability, access to world-class talent, and the agility to move fast when it matters most. We reach customers through our own direct brands and exclusive partnerships — offering life insurance that’s simple, affordable, and built for real life.
Why join us?
All roles at Neilson play a pivotal part in shaping the future of our business — driving improvements in performance and customer impact across the organisation. Every team member can lead initiatives, champion best practices, and make high-impact contributions that support our growth and success. We’re a high-growth company delivering meaningful products that support people during some of life’s most important moments. Every day brings new challenges, opportunities to innovate, and the chance to make a lasting difference — all within a collaborative, inclusive environment driven by purpose, protection, and legacy.
Our Values
At Neilson, our values guide everything we do — from how we treat customers to how we work together.
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Customer focused
We earn our customers’ loyalty by exceeding expectations, showing up when it matters most, and delivering products that truly make a difference.
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Results driven
We’re passionate about achieving great things. Through hard work, constant improvement, and a professional mindset, we push ourselves to go further every day.
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Team spirited
We believe the best results come from working together. We back each other, celebrate wins, and know that as individuals we’re good — but together, we’re unstoppable.
Diversity and inclusion
At Neilson, we believe diverse perspectives make us stronger. We’re building a workplace where everyone feels welcome, valued, and empowered to do their best work — no matter their background, identity, or experience.
Inclusion is more than a policy — it’s how we work, collaborate, and grow. We celebrate what makes each of us unique, and we’re committed to creating a culture where everyone has a voice, and every voice is heard.
We’re proud of the progress we’ve made, and even more excited about where we’re going. Join us and help shape a company that reflects the world we serve.
What we look for
We call ourselves Neilsoners — It’s more than a name, it’s a mindset.
A Neilsoner is someone who moves forward with purpose, supports their teammates, and lives our core values every day. We're looking for people who thrive in fast-paced environments, take pride in delivering exceptional service, and are driven to make a difference for customers when it matters most.
If you're collaborative, committed, and ready to grow, you'll fit right in.
Ready to make an impact?
No matter where you are in the world, there’s a place for you at Neilson. Explore opportunities in your region and discover how you can help shape the future of life insurance, while building a career you’re proud of.
Our Growing Team in the UK and Ireland
Our UK and Ireland teams are thriving and work together across four UK locations (Windsor, Ashford, Hull, and Gloucester) and our Marketing hub in Dublin. Across the region, we employ more than 400 people, including over 50 marketing specialists in Ireland, supporting all functions from Sales and Operations to Technology, Compliance, and Global Marketing.
In Dublin, our in-house team at Thinkbait leads global campaign delivery for all Neilson brands, supporting markets in the UK, Canada, and Australia. From paid social and PPC to TV, native, and email, they create performance content that drives thousands of leads each day — while ensuring full compliance, creative excellence, and customer impact.
Whether you're generating leads in our UK contact centres or building global ad creatives from our Dublin studio, you’ll find yourself part of a mission-driven, high-performance team.
Benefits
Great work deserves great benefits. Here’s what we offer to our teams in the UK and Ireland:
- Competitive base salaries with sales and performance bonuses where applicable
- Remote and hybrid working options across eligible roles
- Company pension scheme (UK) / Employer PRSA contributions (Ireland)
- Comprehensive health and life cover options
- Generous annual leave with additional holiday perks
- Enhanced maternity and paternity leave policies
- Ongoing training, certifications, and learning support
- Career progression through internal mobility and role transitions
- Peer recognition, quarterly awards, and team shout-outs
What’s it like to work here
We’re a highly collaborative and results driven team – whether working on the phones, behind the scenes, or behind the camera. Across the UK and Ireland, our culture is built on mutual support, shared success, and continuous growth.
In Dublin, marketers create and iterate quickly, using data to drive results and storytelling to strengthen our brands. In the UK, our sales and support teams work closely with compliance, tech, and marketing to deliver real-time customer outcomes.
Recognition matters here. From peer-nominated awards to company-wide shoutouts, we shine a spotlight on those who go above and beyond – whether you’re a brand-new hire or a long-time Neilsoner.
Meet the Team
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Joining Neilson was the best decision I’ve made in my career. From day one, I was welcomed with genuine support and encouragement. The development opportunities have been exceptional, helping me grow both personally and professionally. I’ve never felt more connected to a team. I feel incredibly lucky to be able to say that I love my job. Helping support our growth has been amazing to watch, and I look forward to many more years of success.
Pippa
Recruitment Coordinator
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After 4 years of working for Neilson, the people really do make the business what it is - a work hard, play hard mentality where you get the chance to achieve, whilst laughing throughout your day - a rare combination. I’ve taken many opportunities to widen my skill set in various areas with guidance always accessible should I ever need it. Never a dull moment and a great place to work.
Joe
Sales Agent
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Neilson is a vibrant, growing company that I’m proud to be a part of. I’m surrounded by dedicated and hard-working colleagues that support and encourage me in my work. When it comes to content creation, it’s a people-first approach that centres our customers at the heart of what we do. I’ve had opportunities to both enhance my skill set and showcase what I have to offer - you can really make a mark here. I love being a Neilsoner and look forward to growing with Neilson.
Aislin
Content Manager
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I have been working for Neilson for just under 5 years and I love the company I work for. It’s growing, with lots of opportunities and you can really make a difference. I love the variety to my role, to adapt to the changes and improvements we make as a business. I really enjoy looking after a team and seeing them develop in their role. As cliché as it sounds, we are a work hard play hard kind of company and celebrating successes is done so well here. My role challenges me and I am supported when needed. I love the family feel of Neilson!
Lucinda
Customer Service and Retention Manager
How to Apply
Ready to be part of one of the UK’s most dynamic life insurance teams? Here’s how:
- Explore open roles on our careers page.
- Submit your application — cover notes are welcome, but optional
- Tell us why you’re interested, and how your experience aligns
Tip: Do a little homework before you apply. Understanding our business and our mission can help you stand out.
What to Expect from the Application Process
We keep things simple and transparent. Depending on the role, our process typically involves 2–3 stages, including interviews and job-relevant tasks. For high-volume roles, expect a structured 3-step process. You’ll have a dedicated contact guiding you throughout.
We’ll coach and support you ahead of interviews and provide feedback whether you're successful or not. This is a two-way street — we’ll also make sure you learn what you need to know about Neilson to make the right decision for your future.
Want to Stand Out? Here’s What We’re Looking For:
- You’ve done your homework and understand our mission
- You’re excited about the world of life insurance
- You can connect your experience with the role you’re applying for
- You think like a Neilsoner: collaborative, driven, and customer-first